Business software is a set of computer programs that are designed to help with the management and performance of a business which can increase efficiency and accuracy. They can be used for a variety of tasks, such as customer relationship management, project management, sales force automation and financial accounting. There are many kinds of software for business each one adapted to the requirements of its particular sector.
An online business that sells products can benefit from advanced features such as customer relationship management software. This creates more trust and transparency to be built with the customers. This kind of software may provide important insight into the performance of a business, such as how well its marketing strategy is working or how effective its website is at converting potential customers.
Business software is widely used and has played an important part in the growth of numerous businesses around the world. The earliest business application software was created for jobs in the white collar and large mainframe computers used to automate jobs like processing bank cheques and factory accounting. Word Perfect and Microsoft Word resulted in the demise the IBM typewriter and mathematical spreadsheet programs like Lotus 1-2-3 or Excel became extremely popular with corporate users.
Some business software is interactive, meaning that it can be employed by business people to alter data and produce results immediately. Other software for business runs in batch mode, meaning that it can be programmed to run according to a schedule and produce reports without the involvement of users. A team is assigned to correct the issue when a software glitch occurs, so that users can get back to work. This is referred to as business application support.
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